Easy Ordering, Reliable Delivery
Orders and Delivery
We strive to make your shopping experience smooth and hassle-free, from placing your order to receiving it at your doorstep. Here’s everything you need to know about ordering and delivery.
Placing an Order
Ordering from us is easy! Just add your favorite items to your cart and proceed to checkout. Payment is required at checkout to confirm your order. Once your order is placed, you’ll receive a confirmation email with your order details.
Processing Time
We aim to process all orders within 5-7 business days (excluding weekends and holidays). Custom or made-to-order items may take a little longer—check the product page for details.
Shipping & Delivery
Our products are shipped from Taiwan. Estimated shipping times:
Estimated shipping times (business days):
- Asia: 3-5 business days
- North America: 5-7 business days
- South America: 5-7 business days
- Europe: 6-8 business days
- Oceania: 6-8 business days
- Other regions: Delivery times may vary
Free Shipping Alert! Free Shipping on Orders Over USD$99
For orders under USD$99, shipping fees vary based on your location and will be calculated at checkout.
Tracking Your Order
Once your order ships, you’ll get a tracking number via email so you can follow its journey.
Returns & Exchanges
If you have any issues with your order, check out our Returns-Exchanges page or contact our support team.